FAQ

ARE YOU SELLING AUTHENTIC PRODUCT?

ARE YOU SELLING AUTHENTIC PRODUCT?
VENTOLATION.COM is the official website. When you buy from VENTOLATION.COM, you can rest assured that the goods you receive are 100% authentic and 100% new.

On top of this, we utilize all the latest security methods to ensure your private information is safe from interceptors.

AM I SAFE TO BUY FROM YOU?

Absolutely! We are a legal business with brick and mortar stores throughout Asia. Not only do we provide 100% genuine products to you, your purchase is also protected by our satisfaction guarantee.

On top of this, we utilize all the latest security methods to ensure your private information is safe from interceptors.

HOW LONG WILL IT TAKE FOR MY PRODUCT TO ARRIVE?

We will ship to your address using the fastest method. Visit Shipping Information to read more about it.

WILL MY PARCEL BE CHARGED CUSTOMS AND IMPORT CHARGES?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by any additional duties and taxes that are levierges before you order, so you are not surprised by any additional duties and taxes that are levied.

THE PRODUCT I WANT IS OUT OF STOCK

We are sorry to hear that, but if you do come across a product that you want badly, send us an email, and we will try our best to see what we can do to get it for you.

If you have any questions, don't hesitate to let us know via the Contact Us.

Back to help